Systems Intern Helpdesk Support The International Potato Center CIP is seeking a proactive and responsible Systems Intern from the professional careers of Systems Engineering, Information Technology, Computer Science or related careers to be part of the Information Technology team.
The position This position will be based in HQLima, Peru and will report directly to the Information Technology Unit ITU. The objective of this internship is to receive training in the operation of computer equipment under a local network infrastructure with Microsoft operating system, support to end users with office applications and specific applications for research, as well as equipment support activities in network infrastructure and computer peripherals
Support in the diagnosis of HardwareSoftware incidents of computers as part of Helpdesk service.
Support in the resolution of incidents and problems in the infrastructure of computers, peripherals and devices connected to a LAN network.
Support to end user for MS Office 365 applications, teleconference, resolution of network incidents and others.
Knowledge of ITIL foundation.
What are we looking for
Students of the last semesters or recently graduated in Systems Engineering, Information Technologies, Computer Science or related careers, belonging to the upper third of their faculty indispensable requirement.
Knowledge of Windows 710 Operating System, Microsoft Office 365 applications, configuration and diagnosis of PCs and peripherals, mobile devices smartphones, tablets, etc and teleconference applications Teams, BlueJeans, Webex, etc.
Capabilities to support systems for end users and remote users oriented to the services
Interpersonal communication and teamwork skills.
Willingness for learning and strong teamwork skills.
Intermediate English level.
Why should you consider this opportunity
CIP is a global and reputable international organization that has a strong, stateoftheart RD background, World Food Price Winner and awarded with the AlSumait Award for our Orange Flesh Sweet Potato work in Africa.
CIP is dedicated to achieving food security, improving nutrition and wellbeing, and gender equity for poor people in roots, tubers farming and food systems in the developing world.
CIP is a member of the CGIAR Consortium, a network of 15 research centers that are mostly located in developing countries and supported by more than 50 donor members.
What are we offering
CIP provides the opportunity to work in a prestigious international organization.
Excellent working environment.
Learning agreement is initially for 6 months with the possibility of renewal.
Work in an equal and diverse workplace.
The candidates interested should apply attaching their CV updated.