Job Title: REAL-TIME MANAGEMENT ANALYSTJob Description:Generate real-time dashboards: Create and update dashboards and reports to keep stakeholders informed and alerted about trends and issues.Incident reporting: Document and scale any technical or operational issues.Manage agents' schedules and aux in order to achieve optimal coverage.Collaborate with WFM team.Effective communication.Use of technological tools: (Excel, PPT, BI & others).Location: PER Lima - Calle Santa Ines 115, ATELanguage Requirements:Time Type: Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.
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