Bilingual Home Care Operations Coordinator (Hha)

As a committed provider of home care services based in New York, we are actively seeking a dynamic Bilingual Home Care Operations Coordinator.If you excel in roles that blend empathetic client engagement with meticulous administrative oversight, we want to connect with you!The RoleRole Description :- Oversee daily clock-in and clock-out procedures for our caregiving team.- Monitor and promptly resolve any operational issues, maintaining precise records for smooth prebilling processes.- Manage sensitive communications with patients and their families, offering compassionate support and information.- Provide exceptional customer service, efficiently handling incoming calls and resolving concerns with empathy and effectiveness.- Execute various administrative tasks to ensure seamless support for our clients and team.- Bring both professionalism and passion to this role, helping us to make a real difference in the lives of our clients.Ideal ProfileRequirements :- Fluent in both English and Spanish to be able to effectively liaise with stakeholders in the region.- Previous experience in the home care industry, with familiarity in HHA Exchange.- Ability to juggle multiple tasks and maintain composure in high-pressure situations.- Strong organizational and communication skills, coupled with a confident and comforting demeanor.What's on Offer?- Opening within a company with a solid track record of success- Opportunities for career growth & development- A role that offers a breadth of learning opportunities- U.S.A Company - Great Pay (Weekly)