Job category Procurement and Supply Chain Management GroupResponsible for providing elemental procurement, programme and stakeholder management support for the hub or at site, conducting day:to:day (non:category aligned) procurement execution activities under supervision, in order to meet the Service Level Agreements and Operational Level Agreements for procurement operations.Role Synopsis:End to end overview of Operations across P2P, to identify continuous improvement opportunitiesEnable Operations to deliver effectively and efficientlyFocus on customer experience as well as excellence in executionOversee and contribute, drive excellence through the end to end processKey Accountabilities:Part of agile teams who maintain a relentless focus on improving operational outcomes and experience through:Creating transparency on existing ways of working using relevant techniques (value stream mapping / data gathering / user story articulation)Demonstrating a bias towards Lean process delivery through elimination of non:value adding activity i.e., removal of unnecessary hand:offs and manual effort wherever possibleMaking processes measurable and developing sustainable reporting that enables proactive issue identification, mitigation and early warning to managementUnderstanding the factors driving demand for GBS services and identifying opportunities to influence demand (aggregate / optimise / eliminate)Promoting and where necessary creating standard ways of working in operations with business, suppliersand finance procurementEnsuring opportunities are clearly scoped and benefits appropriately articulatedRegular monitoring of progress to ensure realization of planned benefitsRepresenting GBS Service Lines in deployment and transformation delivery activitiesInvestigating, accelerating and resolving escalated/critical items as appropriateOverseeing performance management activities as requiredManaging day to day operational stakeholder engagement (bp and 3rd party)Supporting operations for Importante empresa and Risk Management activitiesEssential Experience and Job Requirements:5:7 years' experience in business services, outsourcing or similar, in:depth knowledge of Procure to pay processes including key roles, departments, and common process performance indicatorsDemonstrated experience in process management and re:Importante empresa.Strong knowledge of tools and systems associated with data gathering, compilation and analysis.A strong track record of experience in developing business requirements and/or participation in large scale process re:design initiatives.Relevant, previous experience with continuous improvement tools and methodologies.Knowledge of project and change management methodologies and financial/operational control practices.Ability to communicate with varying levels within the organisation, internal and externalGood interpersonal and communication skills required given diverse nature of operating landscape.Good problem:solving and analytical skills.Resilient and experienced in working in multi:faceted environmentPersonal time management skills and ability to meet individual and team deadlines.Ability to think outside:the:box.
