Provide quality customer support (24/7) through Voice our customers.. Obtain and evaluate all relevant information to handle product and service inquiries.. Keep records of customer interactions and transactions. Identify and assess customers' needs to achieve satisfaction.. Build sustainable relationships of trust through open and interactive communication.. Provide accurate, valid and complete information by using the right methods/tools.. Handle complaints, and provide appropriate solutions and alternatives within the time limits.. Take extra mile to engage customers.. To meet / exceed agreed productivity and quality standards (eg:quality call monitoring and customer satisfaction monitors).. BASIC REQUIREMENTS. Must possess at least a SPM in any relevant field with at least 1 year working experience in Customer Service.. Required language (s):English and Bahasa Malaysia, preferred with Mandarin. Applicants should be Malaysians citizens. Excellent verbal/written communication skills in both English and Malay languages.. Ability to communicate results to management and in a fast paced environment.. To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non:profit, joint industry and law enforcement organization working to combat job scams.. Improve your chance to get this job.Do an online course on Customer service starting now..... and ONE customercareconsultant at nurse station at Level 7.liliImproves customerservice quality....... callingliliResolve product or service problems by clarifying the customer and aposs complaint determining....... products or services.liliResponding efficiently....liliRespond to customers on timely... Care Specialist....... fieldliliMinimum 6 months of prior customerservice experienceliliAble to communicate in fluent....... provide splendid customerservice to customers in a friendly and courteousmannerbliulullibImprove customers and x2019....... divulliHandle CustomerService issues... customerservice level with the aim of achieving business retention and customer....... 1 year working experience in CustomerService. liliApplicants should be Malaysians citizens....... customerservice to all customers to ensure their needs and request are taken care....... Care Professional:Night Shift Customer... customerservice while responding to Customer... Customers through a consultative....... service and work efficiency.ppbKey AccountabilitiesDuties bpulliAnswers and identifies customer... Care 2....... working experience in customerservice expertise is required.... Preferred)liulpExperiencepulliCustomer Care Specialist 1.... pbCustomer serviceconsultant:Permanently work from home (KLSelangor....... class customer:first service.pbr pp pEvery one of our CustomerCare... with and the customers you and x2019ll care for value....... class customer:first service.pbr pp pEvery one of our CustomerCare... with and the customers you and x2019ll care for value....... Care:Operations ppbReports to bHead of CustomerCare... exemplify excellence in customerservice delivery through....... Care:Operations ppbReports to bHead of CustomerCare... exemplify excellence in customerservice delivery through....... working experience in CustomerService and Supervisory... Desirablebp ulliExcellent customercare solutions and....... The Rolebpp The CustomerCare Representative is responsible... to service completion or demand upon service completion....... xB7 Providing excellent customerservice through assisting... (preferred)liulpExperiencepulliCustomer Care Specialist 1.... Laimoon Job Alertfresh jobs directly from websites*. Sign up for Customer Care Consultant Jobs in Malaysia.- We will send you the most recent job openings picked directly from top job sites and company websites..
