Housekeeper Lead Vilanova, Portugal

Description Who we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle:to experience our planet's most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.What the role isThe Housekeeper will give day by day support to the Operations Manager and supervises the work activities of housekeepers to ensure clean, orderly, and attractive rooms at including assigning duties, inspecting work and investigating complaints regarding housekeeping service. Need to be on top of cleaning equipment and storage. Report all damaged or missing things on Hotel, extend professionalism and courtesy to staff.What you will be doingAssign housekeepers their duties and inspect work for conformance to prescribed standards of cleanliness, assuring team work and coordination of efforts among staff in accomplishing tasksMonitor and control inventory stock toensure adequate supplies and kitchen, floors, desks, fans, offices, rugs, F and B areas, etc. clean.Notify Operation Manager each week or each fifteen days about supplies that are needed (inventory) to order it.Respond to guest queries and requests with a friendly and helpful demeanorCoordinate work activities among departmentsInvestigate complaints regarding housekeeping service and equipment, analyzing information and evaluating results to choose the best solution and solve problems; bring solution to Operations ManagerPerform day:to:day administrative tasks such as maintaining information files and processing paperworkMake recommendations to improve service and ensure more efficient operationStep in for other housekeeping staff as neededTrain all Cleaning new staff.Attend staff meetings as neededOther duties as assigned by Manager or other managementWhat you need for the role 1:2 years of experience in similar rolesOrganized and responsible person.Team managementTourism /Hotel management backgroundCleaning and organize spaces ability.Good attitude.