Itsm Developer

Assisting with root cause analysis. Helping create technical documentation. Taking part in performance optimisation. Assisting in ITSM extension projects. Having meetings with our users to understand needs, products, andservices. Creating detailed technical requirements including workflows and forms ? and working with users to ensure these reflect their needs. In addition, we are embarking on a journey to transition, implement and operate with an increasingly scalable ITSM solution with an enterprise approach as the guiding principle. You will therefore assist in the re:implementation of our ITSM tool, which will be accompanied bya full process redesign.. Facilitator with solid analytical skills and experience with ITSM. As you will be interacting with colleagues and users of our ITSM system, you will need to have solid stakeholder management skills and be a skilled communicator. You are comfortable reaching out to colleagues within the team as well as users, asking questions and seeking knowledge. And then of course, you bring with you your good mood, which will help you fit right into our social team.. Also, we imagine that you have:40515. Time Type:Full Time