Job Purpose Lead Billing and Operations Support team to ensure both teams meet agreed SLA. Constantly review and identify opportunity to improve processing efficiencies. Responsibilities Monitoring of daily operations to ensure both special payout and billing functions are performed within agreed TAT with accuracy To drive billing and payout related initiatives that will improve clients experience or improve persistency. To manage and coordinate ad:At least 5 year(s) of working experience in the related field is required for this position. (Minimally 1 year exposure in financial operations) In depth knowledge and experience in Insurance Operations and familiar with Bank Negara or LIAM guidelines. Familiar with L400 system and UAT environment. Independent, good leadership qualities, interpersonal and problem solving skills. Good communication skills with the ability to effectively interact with a diverse group of people. Full:Time position(s) available. Additional Information Career Level Manager Qualification Bachelors Degree, Post Graduate Diploma, Professional Degree Years of Experience 5 years Job Type Full:TimeJob Specializations, Company Overview Sun Life Malaysia (Sun Life Malaysia Assurance Berhad and Sun Life Malaysia Takaful Berhad) is a joint venture by Sun Life Assurance Company of Canada and Khazanah Nasional Berhad. As a life insurance and Family Takaful provider, Sun Life Malaysia offers a comprehensive range ofproducts and services to Malaysians across the country and is focused on helping Clients achieve lifetime financial security and live healthier lives. Sun Life Malaysia distributes its products through a range of distribution channels including bancassurance and bancatakaful, agency force, direct marketing and telemarketing, corporate and government business and e:distribution. Sun Life Assurance Company of Canada is a principal operating life insurance subsidiary of Sun Life Financial Inc., a leading international financial services organisation providing insurance, wealth and asset management solutions to individual and corporate Clients. Sun Life has operations in a number of markets worldwide, including Canada, the United States, the United Kingdom, Ireland, Hong Kong, the Philippines, Japan, Indonesia, India, China, Australia, Singapore, Vietnam, Malaysia and Bermuda. As of March 31, 2021, Sun Life had total assets under management of C1,304 billion. For more information, sunlife. Sun Life Financial Inc. trades on the Toronto (TSX), New York (NYSE) and Philippine (PSE) stock exchanges under the ticker symbol SLF. For more information sunlifemalaysia. Additional Company Information Registration No.:U Company Size 201:500 Employees Average Processing Time 26 days Industry Insurance Benefits and Others Dental, Medical, Regular hours, Mondays:Fridays, Casual (e.g. T:shirts), Birthday Leave, PH Replacement Leave and Etc Company photos 1/10
