Call Center Placement Assistant

We have been in operation for nearly six years as a professional nanny agency and are seeking someone to help us on our journey of growth. We offer a comfortable, enjoyable work culture with salary and merit-based compensation. You will be a part of a team who is dedicated to making sure families receive a 5-Star experience from our agency.Our US based clientele is constantly growing. Our team members in other countries work alongside our US based employees to make sure our agency runs smoothly.**You will only be considered if**:- You have at least 12 months experience working in a call center environment either virtually or in person- Speak fluent English.- Have excellent and clear telephone manner, with great customer service and negotiation skills.- Must own a working computer and have reliable internet.**DETAILS**:Location: RemoteBasis: Permanent Full-time, or Part-time (Multiple Positions Available)Roster: Monday to Friday hours available as well as Weekends. (Morning Fuji hours/ Evening/Night shift Fuji hours available)**RESPONSIBILITIES**- Reach out and respond to customers via text using our company phone line.- Follow up with customers about required documents.- Learn and master appropriate agency protocols to assist customers.- Maintain confidentiality at all times and adhere to Agency policies and regulations.- Maintain CRMs and other systems with up-to-date information.**EXPERIENCE / SKILLS**- Minimum 12 months in a call center serving Australian customers **A MUST**:- Great telephone etiquette **A MUST**:- Ability to work independently- Attention to detail- Experience in a call center environmentInterviews commence immediately.Pay: From S/.2,149.57 per monthApplication Question(s):- On a scale of 1 - 5 how good is your English? 1=beginners 3= intermediate 5=Advance- Have you worked for a US based company before?- Do you work another job?- Are you currently a student in school?- Do you own a working computer device?- Do you own a cellular phone?- How many hours & days are you looking for?- When can you begin working?**Experience**:- Customer Service: 1 year (preferred)