Highgate Hotels:Tambo del Inka is located along Urubamba river in the Sacred Valley, following The Incan Path, welcoming visitors on your way to the royal city of Machu Picchu.**Location**:Escape to a luxurious and mystical journey like no other at Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado. Our luxury hotel in Peru is nestled in the heart of the Sacred Valley of the Incas and stands as a contemporary doorway to the vast cultural richness of this region. You'll love lingering in your elegantly designed hotel room or suite with mesmerizing views of the Andes and the Vilcanota River from a private balcony. Savor the refined dining options available at our hotel, with on-site restaurants featuring organic ingredients and local products. Our lobby bar even serves refreshing cocktails. Indulge in self-care at our therapeutic spa and maintain your exercise routine at our premier fitness center and heated indoor pool. Luxurious adventure awaits at Tambo del Inka, a Luxury Collection Resort & Spa, Valle Sagrado.Overview:The General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.**Responsibilities**:- Tour the operating departments daily, making adjustments as needed via department heads.- Conduct weekly staff meetings, including weekly training sessions presented by managers and self using the steps to effective training according to Highgate Hotel standards, and the review of previous and future sales and operations efforts.- Meet all financial review dates and corporate directed programs in a timely fashion.- Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.- Ensure that all department heads maintain budgeted productivity levels and Highgate Hotel standard checkbook accounting procedures.- Develop managers for future advancement through competency training and corporate sponsored training programs.- In conjunction with the Director of Sales, conduct a daily HHBR meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.- Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly and monthly basis.- Participate in required M.O.D. coverage as scheduled.- Maintain direct contact with and monitor the development of management trainees.- Adhere to all Highgate Hotel policies and procedures and train new managers to ensure compliance.- Oversee and assist in the Highgate Hotel budget process as required.- Ensure that training in service standards is taking place in each department using the steps to effective training according to Highgate Hotel standards, including compliance in all departments to Highgate Hotel Garden Standard of the Week training.- Assist in creating a positive team-oriented environment which focuses on the guest, through employee development and motivation.- Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.- Ensure complete processing of invoices daily by using the A/P process.- Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.- Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.- Ensure that employees are at all times attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.- Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.- Prepare and conduct all management interviews and follow hiring procedures according to Highgate Hotel S.O.P.'s. Ensure that all managers are in compliance with the standards in their interviewing and hiring procedures for departmental staff.-- Perform all Executive Committee members performance appraisals according to Highgate Hotel S.O.P.'s, and ensure that managers are in compliance with the standards in their administration of performance appraisals to their staff.- Motivate, coach, counsel and discipline all management personnel according to Highgate Hotel S.O.P.'s and ensure that managers are in compliance with the standards in their administration of counseling and disciplinary steps.- Perform any other duties as requested by the Vice President or Regional Director of Operations.- Ensure that all employees receive fair and equitable treatment according to Highgate Hotel S.O.P.'s.- Meet clients on the property, including meeting contacts and potential clients touring the property, to assis
