Do you want to make a difference in the world and contribute to a sustainable future?We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge. It's a big responsibility, and we have committed to do it. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining. ?We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better futureJob scope:This position will serve as a Global Service Specialist for crushing and grinding and will be a primary service resource between FLSmidth and the client. This position serves as a conduit for the engineering, sales and project management group at FLSmidth, providing necessary feedback and recommendations regarding installed equipment in the field.It is desirable that the candidate be located within 30 miles from an international airport. Your responsibilitiesComply with FLSmidth safety policies and support initiatives which include a zero tolerance for lost time incidents; comply with multiple customer site policies and procedures while maintaining the FLSmidth culture. Demonstrate and promote safe work behavior at all times.Actively participate in risk assessment and risk management activities.Provide technical assistance with mechanical assembly, installation, commissioning and testing of FLSmidth Crushing and Material Handling equipment.Assist with preparation of equipment assembly and checkout documentation and testing procedures.Assist with equipment maintenance and refurbishment.Provide technical support to the Customer Service Aftermarket Sales department.Proactively contribute to commissioning activities in accordance with the approved commissioning plan and procedures.Provide feedback to engineering on field issues and offer recommendations for equipment design modifications and improvements.Liaise amicably and professionally with all levels of customer and company personnel to achieve desired outcomes.Assist with expediting and scheduling to achieve or exceed customer expectations.Support Aftermarket Spares and Service Sales via the Customer Service Department (CSD) Sales and Service team.Represent FLSmidth in all settings with the utmost professional image.Recommend updates to drawings and registers as required in accordance with established company policies and procedures.Report customer activities and sales opportunities by completion of CRM data sheets.Perform onsite inspections of FLSmidth equipment and develop detailed report including operational recommendations.Observe and execute all job responsibilities in accordance with established company policies and procedures.Assume other duties as may be directed from time to time, including on-site training of personnel in accordance with FLSmidth Training Policies.Required frequent remote and extended travel to fulfil Field Service duties.What you bringMechanical or metallurgical engineering degree preferred and/or 10 years experience working in crushing and grinding.Travel 50-65% to remote locations to support equipment installation and commissioning.This position serves as a conduit for the engineering, sales and project management group at FLSmidth, providing necessary feedback and recommendations regarding installed equipment in the field.Strong communication skills.Safety first mentality.What we offerCompetitive benefit package including health, dental, disability, life, and voluntary insurance optionsTime to recharge through PTO, plus 10 annual holidays, and parental leaveWork-life balance with a flexibility work schedule so you can focus on professional and personal prioritiesRetirement preparation with a 401(k) and company matchingFinancial support for continuing educationEmployee Assistance ProgramAn equal opportunity employer committed to creating a diverse and inclusive workplaceA global network of supportive colleagues and growth opportunitiesAs an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.
