OverviewHAVI is a privately held global company that innovates, optimizes and drives the supply chains and marketing promotions of many of the best known brands in the world. When you work at HAVI, you have a chance to make your mark:to be a part of work that drives value, brings a smile and keeps everyday life moving forward. Which means it's not the size of our global footprint, but rather your personal fingerprint, that has the power to make a real difference for our customers... and to touch the lives of people both at home and around the world.ResponsibilitiesOversee overall operation of transport, warehouse, Freight, Field Service and Facility and managing the customers and 3PL. Head of Operation should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the businessManaging overall operation, Freight, Field Service and East Malaysia team and facilitymunication with customers and 3PLOversee daily operations of:WarehouseOversee daily operations of the warehouse to ensure optimum occupancy and compliance to cold chain requirementEvaluate and improve operations using 6:sigma and kaizen conceptEvaluate the financial performance of warehouse to ensure cost incurred is within the budgetProvide solutions to issues (i.e cost escalation, employee conflicts, loss of business to competitors)Set policies and processes for the operations with compliance with DQMP and HALAL standardPursue targeted goals and objectives on new business growth potentialEast Malaysia Distribution Centers (Kota Kinabalu and Kuching)Oversee daily management of the 3rd party operators and operations teamEvaluate and improve operations using 6:sigma and kaizen concept with collaboration with 3 PL operatorEnsure the operations are running optimally within the budgetSet policies and processes with 3PL operators for the operations with compliance withDQMP standardManage transportation cost at the Kota Kinabalu and Kuching Distribution CentreManage the freight cost for the Kota Kinabalu and Kuching Distribution CentreTransportationOversee daily transportation operations of the organizationTo ensure outbound transportation cost incurred is within the budgetManaging daily routing process for 300 nation:wide storesSet policies and processes to manage the fleet of truck with compliance with DQMP and HALAL standardManaging the maintenance of the fleet of 38 trucksPursue targeted growth for inbound freight revenueFreight ManagementOversee daily operations freight arrangement for export marketTo ensure growth in revenue with cost containment strategy to preserve profitabilityProvide solutions to freight related issues with governance bodiesSet policies and processes for freight to comply with SOLARS standardPursue targeted growth for export marketField ServiceOversee daily operations of the department to support McD on the setting up of new restaurantsDirect ECOSIMA re:assessment of 300 nationwide stores's storage capacity every 6 month:lyCollaborate with McD supply chain to derive the optimum delivery frequency for 300 nationwide stores (i.e re:evaluate the optimum delivery frequency)Financial ManagementPreparation of annual budget for all the departmentsResponsible on the country P and L performance (control on budgets and optimize expenses)Business growthParticipate in the design of long:term strategy for the organization and set goals for growthEnsure the creation and implementation of a strategy designed to grow the businessEnsure the development of Importante empresa programs to pursue targeted goals and objectivesEvaluate and decide upon key investments in equipment, infrastructure, and talentGrowing 3rd party business and increase revenueCustomer EngagementKey account for McDonald's and 3rd party businessEnsure the overall delivery and quality of organisation's offerings to customers.Engage in key customer activitiesProvide solutions to customer issues (i.e cost savings initiative)Talent Management and Employee EngagementEnsure employees
