The Leona M. and Harry B. Helmsley Charitable Trust Helmsley is a global philanthropy driven by a vision of better futures for people by increasing access to healthcare, advancing new research and ideas, and improving the quality of everyday life. Helmsley strives to make a meaningful impact in its focus areas, matching its significant financial assets with a rigorous and results:oriented approach. Helmsley is committed to close and productive partnerships with its grantees, as well as with other funders and impact players in government, academia, and the private sector who share its interests and goals. Above all, Helmsley endeavors to be forward:thinking in every aspect of its work and will take risks that others cannot or will not take when the risk/reward trade:off warrants.Since 2008, when Helmsley began its active grantmaking, it has committed more than 3 billion. For more information on Helmsley, helmsleytrust.Position SummaryEssential**Responsibilities**:Work closely with Helmsleys managed service provider to provide in:Partner with staff and leverage consultants and vendors to research, design, purchase, integrate, and configure new software and hardware to meet business needs.Administer, monitor, maintain, and troubleshoot:Work as backup and with IT Technicians to troubleshoot helpdesk issues, A/V issues, and mobile devices, maintain inventory, on:and off:boarding staff, and assist with setting up equipment and conference rooms as needed.Work with Director and Manager of Information Technology to ensure up:to:Develop training materials and provide on:site and remote orientation and training to staff.Perform other related duties as assigned.Desired QualificationsExperience with cloud:based systems and how they impact different business processesExperience working with A/V equipment such as Crestron and Zoom Rooms/Meeting softwareExperience working with network and server management preferredExperience with financial systems such as Concur, NetSuite, Adaptive Insights software a plusDemonstrated ability to interpret business needs and goals into systems solutionsDemonstrated skills in technical problem solving, prioritizing, and collaborationDemonstrated ability to work independently in a fast:paced environment, prioritize across multiple projects, and manage time effectivelyExcellent written and verbal communication skills, including the ability to convey technical information in a clear, concise manner that is understandable by all staffAble to lead and support small to medium projects with mínimal supervisionUpbeat attitude under pressure and ability to thrive in the team settingAble to stoop, bend, and carry moderately heavy objects such as comp
