3M has a long:**Job Description**:Role and ResponsibilitiesProvides leadership and oversight of 3M Medical and Dental hardware and software products services for customers through direction, supervision, and service business management with skilled service engineers in JapanLeads the service activities with team and support functions to ensure consistent achievement of targets aligned to strategic plans of 3M global and regional teamImplements operational excellence with operational plans by controlling expenditures, work efforts, spare parts inventory, and fleet management which is consistent with the 3M global and regional policies and to meet service business objectivesMaintains quality service in compliance with 3M service standards, policies, and procedures as well as any other global and local regulatory standardsManages 3rd party service providers and audit with service key performance indicatorAnalyzes Service KPI to determine factors in order to better manage increased quality of service and service business revenueDevelops local service plan based on global and regional service strategic plan and guidanceEnsures a positive working environment and collaborative approach**Qualifications**:Bachelors degree or higherA minimum of 5 years of experience in hardware and software service environment or similar organization, and management experience directing multiple service or technical professionalsExcellent organizational skills, and ability to thrive as a member ofa collaborative, cross:functional teamAbility to effectively communicate with stakeholders at many levels within the organizationExperience in hardware and software service environment, and management experience directing multiple service or technical professionalsGood written and oral communication skills in English and JapanesePrefers healthcare industry knowledge and affinity with customer solutions, technology, and services in the healthcare marketPrefers working knowledge of SAP system or experience with equivalent enterprise service solution systemPrefers Engineering MajorLI:DNLearn more about 3Ms creative solutions to the worlds problems at 3M or on Twitter approach to flexibility is called Work Your Way, which puts employees first and drives well:being in ways that enable 3Ms business and performance goals. You have flexibility in where and when work gets done. It all depends on where and when you can do your best work.Please note:3M Global Terms of Use and Privacy Statement
