As a Jr. User Experience (UX) Designer at Willis Towers Watson, you will join a collaborative team-consisting of product managers, software developers, quality assurance specialists, fellow UX practitioners and stakeholders-to work on transforming the benefits delivery and administration industry by solving complex problems with elegant user experience solutions that delight our users and clients. We create consumer:and enterprise:level web:based software for retirees, employees, and clients.The Rolecentered and data:driven principles, while employing your keen ability to empathize, to conceptualize and validate solutions that deliver the most usable, viable, feasible, and delightful solutions aligned with business goals. Activities you lead and perform will include, but are not limited to:- collaborating with stakeholders to discover, elicit, and analyze problems and requirements- primary user research, uncovering clear problem definition- task and workflow analysis, flow/process diagramming, journey mapping- formative concept design, wireframes- multi:fidelity prototyping, usability testing and validation, evidence:driven iteration- user:interface and interaction design, specification- implementation supportYou will work with the above:mentioned collaborators on one or more products. This may also include working on cross:product initiatives. You will be responsible forensuring UX Standards are implemented for both usability and experiential consistency.**Requirements**:- Minimum of a Bachelor's degree or equivalent experience.- Experience with:- Human:Centered Design in an agile software development environment;- Creating and executing usability testing;- Designing usable interfaces with complex, multi:step interactions.- Bonus:experience with:- Web accessibility and assistive technologies (screen readers, etc.).- Tools such as Sketch, OmniGraffle, Axure RP, Adobe CS, Miro, Figma, or similar.- Ability to work with both collocated and remote collaborators.- Excellent written and verbal communication skills.- You have demonstrable experience in at least 1 out of 4 essential UX disciplines:visual design, interaction design, user research, or front:end development- Ability to balance multiple priorities, potentially across different products, maintaining acute attention to details.- Dedicated to quality and stakeholder satisfaction, persistent about achieving project goals.- Interpersonal skills that demonstrate collaboration, facilitation, influencing and negotiating.Our hiring processes ensure equal conditions, objectivity and non:discrimination.
