Vice President, eWallet and Payment Operations:Kuala LumpurVice President, eWallet and Payment Operations:Kuala LumpurAt Lazada, we want to make a positive impact by accelerating the progress of Southeast Asia through commerce and technology. As a part of the Alibaba family, we believe in empowering all aspiring entrepreneurs by making it easy to do business anywhere. Our ecosystem of brands, sellers and customers in the region aims to transform the way businesses run so our customers lead better lives. We believe we can better achieve that with a great team. If you are bold and can be your authentic self, lets explore ways of shaping the future together.Reporting to Head of Payment and WalletKey tasks and responsibilities1. Responsible to manage all Wallet (eMoney) related services in Lazada which consists of creating acquisition and retention strategy for online and offline payment channel, managing daily payment operation, managing payment channels and improving customer experience during payment process2. Collaborate closely with Regional and country payments team to support payment strategy and to optimize online payment performance in Lazada3. Working together with external strategic Partner to build and expand business case to grow Lazada Business and online payment penetration inside Lazada4. Working together with Lazada's internal stakeholders such as ecommerce and payment product team (cart, order and payment page) to ensure that we optimize customer experience and payment success rate.5. Partnering with commercial categories, User Growth and any relevant departments in Lazada for the growth of platform sellers and buyers.6. People Manager to lead and groom team members.Job Requirements1. 5 year+ experience in relevant sector, payment, bank, tech, ecommerce, management consulting or corporate strategy with experiences in digital payments, product marketing programme management or related functions2. Graduate from local or foreignuniversity, MBA or degree in Business or Marketing would be an advantage3. Strong analytical skills, strong execution mindset, and great attention to details4. Demonstrate ability to engage, influence and align individuals of varying levels of seniority and tenure, internally and externally5. Comfortable working with both local and globally dispersed colleagues6. Must be comfortable in dealing with ambiguity and using sound judgement in critical business decision making.Founded in 2012, Lazada Group is the leading eCommerce platform in Southeast Asia. We are accelerating progress in Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam through commerce and technology. With the largest logistics and payments networks in the region, Lazada is a part of our consumers' daily lives in the region and we aim to serve 300 million shoppers by 2030. Since 2016, Lazada is the Southeast Asia flagship platform of the Alibaba Group powered by its cutting:edge technology infrastructure.OUR BUSINESSLazMallLaunched on the Lazada platform in 2018, LazMall is Southeast Asias biggest virtual mall connecting shoppers to over 18,000 leading international and local brands. It sets a new standard in retail, offering consumers the assurance of 100 product authenticity, guaranteed fast delivery and a 15:days return policy. LazMall is the preferred platform for brands and sellers to directly engage and create a customised experience for their customers.Lazada's Marketplace gives retailers instant access to millions of new customers. Launched on the Lazada platform in 2013, Lazada Marketplace provides a full suite of services, from secure payment options and customer care support, to a wide distribution network and marketing analytics, aimed at enabling our sellers to sell more. Lazada Marketplace merchants sell a wide range of products across 18 categories, including fast:growing offerings in health and beauty and fashion, as well as home and living, mother and baby, mobile devic
