MalaysiaDell provides the technology that transforms the way we all work and live. But we are more than a technology company - we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can't wait for you to discover this for yourself as a Senior Analyst on our IT Service operation team in Malaysia.Driving human progress is not just about providing cutting:edge technology:Key ResponsibilitiesResponsible for Windows/Linux server technical support for Dell global.Responsible for monthly server patching for Microsoft and OEL Patching ,BIOS, VMware, Kernel upgrade activities if update is available.Responsible to monitor and maintaining SCCM client health and diagnosing.Take accountability for each and every problem while ensuring ownership remains with the appropriate support group.Participate and contribute actively, directly or indirectly related to the team activities/projects.Responsible to resolves customer escalations as appropriate.Able to work in a Global team environment and help each other during mass deployment taskBachelor degree with a technical major, such as engineeringor computer science, or equivalent experience.Strong problem:solving and troubleshooting skillsExcellent communication and customer service skillsAbility to adapt to change and prioritize accordingly2 to 3 years hands on related experience in IT system administration, troubleshooting, LINUX Server support/patching with Blade Logic, satellite, spacewalk or any other mass deployment tools.Knowledge of enterprise security, vulnerabilities management and patching methodologies.Experience in LINUX OEL ,Redhat server OS.Red Hat Certified System Administrator (RHCSA)**Benefits**:We offer highly competitive salaries, bonus programs, world:class benefits, and unparalleled growth and development opportunities - all to create a compelling and rewarding work environment.If you have the expertise to support groundbreaking technology, this is your opportunity to develop with Dell.