GrabAds enables Advertisers, Agencies, and Merchants to engage the Grab Audience via innovative online and offline advertising experiences. Through our unique ecosystem and transacting user base, our clients are able to reach their desired audiences at scale, while driving measurable business outcomes.We would like You to join our journey to create value for our users, drivers, merchants, and advertising partners, while continuing to make everyday lives better across Southeast Asia.Get to know the Role:As Regional Manager, Sales Operations of GrabAds, you will define, implement, and administer processes via your team and cross functional collaboration that enable scale for our organization. You will manage all aspects of sales operations, including pricing, yield management, forecasting, quotas, incentives, analytics, lead flows, and CRM. As part of a fast growing organization, you will provide key inputs into sales strategy, customer segmentation, org structure, process improvement, and business analytics.The day:to:day activities:Actively Manage the Pricing and Yield Management of Grab's Advertising assets including including rate cards, sales tools, discounting policies, and inventory utilizationOwn and enhance the usage of and processes around CRM (Salesforce), including integrations to Marketing Automation (Pardot) and other workflow tools. Develop scalable and measurable processes throughout our Lead to Order flow.Aggregate and Provide robust sales and business analytics via BI (Tableau, PowerBI, Spreadsheet) to stakeholders from various backend data sources.Collaborate with Sales and Operations to develop robust and increasingly accurate Revenue Forecasting for budgeting and in period performanceAdminister and enhance Sales Incentive PlansCollaborate with Product, Finance, and Legalto implement and strengthen our processes to meet SOX complianceContribute to the creation of a unified reporting system as the source of truth with the help of multiple cross:functional stakeholdersSource external partners and integrations to manage the end:to:end order to cash processPartner with Sales to define and build different sales cycles for various business channels and improve the process of lead to order flow and pipeline management through various stages.Define and build health metrics for various business channels and provide recommendations to improve operationsLead change management within GrabAds and other Grab verticals to successfully roll out new initiatives.Partner with internal stakeholders and external consultants to build enhancements on SFDCPartner with Marketing to build and implement an effective B2B framework for inbound lead qualification, lead routing, and lead allocation for pre:sales processes.The must haves:5:8 years of sales operations or related experience; preferably in Southeast AsiaExperience working in B2B organizations, preferably in media or marketing serviceExcellent communication and presentation skills with the ability to transmit across different level stakeholders in different countriesTeam Player with the ability to work across a matrix environment in a fast paced environmentExperience in designing, implementing, and enforcing cross functional processesStrong organisational skills with ability to manage multiple tasksAdvanced Spreadsheet Skills (Sheets or Excel); database / querying skills a plusWritten and Verbal English; another South East Asian language a plus
