Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts' comprehensive portfolio, including the CareLogic, Credible, and InSync platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers.Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
We follow a hybrid model, so employees are expected to be in the office 2 days per week. The Opportunity: This position requires working within 2 week sprint cycles to perform quality actions throughout all phases of the SDLC to ensure top quality releases and updates to our platform. The ideal candidate for this position will have a passion for delivering quality software and promoting a positive user experience. Working on an Agile team this passion will be applied to all activities ensuring the highest quality, including but not limited to; sprint testing, regression testing, exploratory testing and other manual testing for our web and mobile applications. We are looking for someone who does not just find defects but is actively engaged in helping the development team prevent undesired behaviour through knowledge transfer and other efforts. You will be ensuring the best performance of a tool helping patients collaborate better with practitioners to bring health care into the modern world.
Your Responsibilities: Regularly create and update test scenarios/cases Review software requirements & designs to identify customer flow gaps and opportunities for software quality improvement. Identify and clearly report on defects and unintentional software behavior. Perform manual testing for our web and mobile applications. Perform isolation testing and conduct root cause analysis for our web and mobile applications as needed. Effectively and efficiently keep up with the testing workload to have testing activities complete in time for release. Occasionally build and maintain automation test scripts for our web and mobile applications. Communicate intended behavior to technical and non-technical audiences. Qualifications: Bachelor's degree in systems, Software Engineering or similar. Advanced English level, both written and spoken. 3+ years Previous experience in a Quality Assurance role working in an Agile environment. Experience with Jira and Ms Teams tools. Experience in regression testing, exploratory testing. Experience with Continuous Integration and Continuous Delivery (CI/CD) pipelines. Firm understanding of the Software Development Life Cycle (SDLC) Effectively able to work in a faced paced environment. Desirable experience with Phyton and JS programming languages. Desirable experience in API Testing, performance testing, accessibility testing and localization testing. Troubleshooting and root cause analysis skills. Strong attention to detail. Keen understanding of various test strategies and approaches. Can work independently and collaborate well with other team members. Documentation writing skills with experience in writing test cases. What we offer you: Economic bonus and merit review. Full Health Insurance (EPS and oncologic) for you and your direct dependents. Fully paid English lessons. All legal benefits (CTS, 30-day paid vacation per year, life insurance, etc.). Qualifacts is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, disability, etc.
