Do you have a keen knowledge of vehicles and a career history based on client service? Why not combine those skills and begin your career as an Automotive Service AdvisorSimmons Honda has an immediate requirement for a Service Advisor to join our teamAs an employee of Steele Auto Group, we always put you first. You can expect competitive compensation packages with flexible health and dental plans to match your needs. Our Employee and Family Assistance program offers a portfolio of healthcare services to keep you and your family healthy. As Atlantic Canadas Largest Automotive Dealer Group, we offer an industry:leading retirement savings plan with employer match and opportunities for growth and advancement to support our employees futures.As Service Advisor, you are the dealership's front:line client relations and service representative. Your reliable communication skills enable you to explain vehicle diagnosis and recommend necessary service work to prolong vehicle longevity based on your communication with the technicians.Responsibilities include but are not limited to:Determine automotive problems and services by listening to customers descriptions of symptoms and clarifying descriptions of problemsVerify warranty and servicecontract coverage by examining records and papers; explaining provisions and exclusionsDevelop estimates by costing materials, supplies, and labourPrepare repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services requiredMaintain customer rapport by explaining estimates and expected return of vehicle; obtaining customers approval of estimates and answering questions and concernsMaintain automotive records by recording problems and corrective actions plannedUpdate job knowledge by participating in educational opportunities; reading manufacturers publicationsEnhance the stores reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments Requirements:At least three years of customer service experiencePrevious experience in an Automotive Service Advisor role is considered an assetStrong interpersonal skills:a good listener who can cultivate relationshipsExcellent communication skillsAbility to work in a team:driven environmentGood organization and learning skillsValid driver's license with acceptable drivers abstract Why Steele Auto? Competitive compensation package with flexible health and dental plansVirtual healthcare and mental health/wellness support programsEmployee and Family Assistance ProgramIndustry leading Retirement Savings Plan with employer matchOpportunities for career growth and advancementA safe, inclusive, and dynamic work environment
