**Trabajo FULL TIME - PRESENCIAL**Staff Boom Perú es uno de los centros de BPO de más rápido crecimiento en la ciudad. Nos enorgullecemos de hacer un gran trabajo para nuestros clientes con profesionalismo, energía y entusiasmo. Nuestro ambiente de trabajo representa una cultura de dedicación, estabilidad y trabajo en equipo. A medida que el negocio se expande, estamos buscando contratar un Trainer - bilingue para unirse a nuestra creciente empresa.**Responsibilities**:- Deliver training for newly hired employees using the blended learning method- Deliver training to existing employees for cross-training, refreshers training, and upskilling purposes- Coordinate with other trainers, managers, and production leaders regarding employee deployment- Ensure employee scorecards and test results are documented and stored in the company's cloud and learning management system- Communicate training needs and online resources, training strategies, initiatives, and materials- Test and review existing and newly developed training modules to see if the materials are still at par with the industry standards- Coordinate with the recruitment team and liaise with the HR team on the enrollment of new employees to the university program- Track daily attendance reports of the trainees and report to the manager and director- Ensure trainees comply with the company policy and report to the training manager should there be HR infractions- Coach trainees who are in need of performance improvement plans- Be able to provide suggestions to improve the trainees learning experience- Communicating with management and Director of Operations on the training plans for the trainees**Requirements**:- Bachelor's/College Degree- Proficient in English and Spanish languages- At least 2-years experience related to corporate training, or related key position in a BPO setting.- Proficient computer skills in Microsoft Office (Word, PowerPoint, Outlook, and Excel) and instructional software- Strong project management skills with the ability to supervise multiple projects- Good interpersonal skills and communication with all levels of management- Able to multi-task, prioritize and manage time effectively- Excellent leadership, team building, and management skills- Encouraging to team and staff, able to mentor and lead- Excellent verbal and written communication skills- Able to analyze problems and strategize for better solutions**Horario**:- De Lunes a Viernes de 10am a 7pm.- Modalidad presencial.**Beneficios**:- Todos los beneficios de ley.- Beneficios corporativos.- Buen clima laboral."En esta empresa está prohibida la discriminación de acuerdo a la leyes N° 29973 y Ley N° 30709"Tipo de puesto: Tiempo completoPregunta(s) de postulación:- ¿Cual es tu expectativa salarial?- ¿Cuentas con nível de ingles avanzado/bilingue?- ¿Cuanto tiempo de experiência cuentas como Trainer en Call Center?Fecha límite para postularse: 29/02/2024