Assistant Vice President, DPP:Customer Value Management and Segments MY (Project Rubik:CRM Re(...)Assistant Vice President, DPP:Customer Value Management and Segments MY (Project Rubik:CRM Re(...)domainCIMB Niaga location_onMalaAssistant Vice President, DPP:Customer Value Management and Segments MY (Project Rubik:CRM Replacement)Assistant Vice President, DPP:Customer Value Management and Segments MY (Project Rubik:contact centre, retail telemarketing, mobile sales, digital). It is a multi:gen CX to its customers.Key Responsibilities *Be part of an agile team of business analysts to ensure that all business requirements are captured and translated into final implementation.Understand and analyse business needs, while balancing against to:be system capabilities. Improve on existing gaps within present:day 1View CRM by optimising build specifications of to:be Rubik CRM.To maximise out:of:the:box functionalities and minimise customisations.To conduct in:depth reviewsand discussions with existing business users of CRM, and to acquire detailed understanding of business rules, process / work flows in the context of sales, service and support tasks facilitated by CRM system.To work with business owners to develop test strategy and related test scenarios and scripts. To work with IT:side test managers to ensure alignment of testing approach and desired outcomes.Undertake key preparatory roles prior to formal kickoff:establish Business Requirement Document and validate Functional Design Document, formalise Scope of Work, Change Request assessment and management.The business requirements team is expected to work very closely with Business and IT leads, including stakeholders from sales, service and support channels,product and segment owners, platform and system owners, and senior management in Consumer, Commercial and Transaction Banking.With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. teamCIMBis always keen to welcome the ones who are ready to make that very special difference:for themselves and the bank.:Jetzt bewerbenAssistant Vice President, Risk Governance and Disclosures MYdomain CIMB Niagalocation_on Malatrending_up PEN 100.000:150.000Director, Islamic Banking:Transaction Banking MYdomain CIMBlocation_on Malatrending_up PEN 100.000:150.000Assistant Vice President, CCO:Performance Management and Analytics MYdomain CIMBlocation_on Malatrending_up PEN 100.000:150.000access_time HeuteAssistant Vice President,CCO:Performance Management and Analytics MYdomain PT Bank CIMB Niagalocation_on Malatrending_up PEN 100.000:150.000access_time HeuteVice President, SLD:Sustainable Finance MYdomain CIMB Niagalocation_on Malatrending_up PEN 100.000:150.000access_time HeuteAssistant Vice President, Risk Governance and Disclosures MYdomain CIMB Niagalocation_on Malatrending_up PEN 100.000:150.000Director, Islamic Banking:Transaction Banking MYdomain CIMBlocation_on Malatrending_u
